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I can't access my workspace

Find out why you can't access your workspace and how to resolve login or subscription issues in itemit.

Charlotte avatar
Written by Charlotte
Updated over a week ago

If you're seeing a message that your workspace has expired, please check that you have an active subscription in place. To continue using itemit, you’ll need to either purchase a new subscription or renew your existing one.


Additionally, please ensure that you're logged in with the same email address that was used to invite you to itemit. If you're unsure which email to use or need any assistance, feel free to reach out to your itemit administrator. For further support, our team is happy to help - just email us at [email protected]!

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